Inveco Oy saves tens of euros per shipment – “From the very first delivery, we saw the price held true”
Importer Inveco Oy saves €50–100 per shipment from abroad with Kuormat.com. Read how transparent prices and a clear portal speed up its shipping.
Finnish import company Inveco Oy imports building elements, doors and windows from various factories in Poland. Inveco Oy is a highly efficient team of six, and the flows of goods the company handles are large. The biggest volumes go straight to customers in full truckloads, but on top of that, installation supplies such as screws and seals are constantly sent from the various factories and the company’s own warehouse all around Finland.
Lotta Kankaanpää, Inveco’s sales secretary, is responsible for the company’s shipping, administration and day-to-day warehouse matters. Kankaanpää explains how Kuormat.com has brought clarity and clear savings to the company’s everyday work.
No more surprises on the invoice – the price is what was promised
Before Kuormat.com, the pricing models of traditional carriers felt complicated. The biggest difference from before is the transparency of Kuormat.com’s prices:
“With you, the price is shown straight away and everything is included. No extra charges get added on top anymore. Especially now, with all kinds of things happening in the world and shipping prices changing, it’s really good to see the final price right away. It makes my work much easier when there’s no surprise of the invoice turning out to say something completely different.”
Kankaanpää admits there was a little tension in the air with the first order about whether the quoted price would really hold.
“Right from the first shipment, we noticed that the price shown in the service held. Because that first time was so smooth and easy, it was easier to keep using the service.”
A clear portal makes ordering shipping easier and faster
Kankaanpää uses the Kuormat.com portal almost daily and praises how clear and easy to use it is. Kankaanpää has found it especially handy that you can add several parcels of different sizes to the same shipment for the same recipient, so there’s no need to make a separate order for each package. The speed of information also gets full marks.
“When I make a shipping order, I have all the information available for the customer literally that very second. I get a tracking code right away, which I can pass on. It speeds up my workday a lot when I can do things in one go from start to finish without interruptions.”
Savings of tens of euros per shipment
The results Kuormat.com has brought show directly in Inveco’s figures. The savings have been considerable especially when ordering from abroad, such as from the factory in Poland.
“When we’ve compared, yes, we’ve saved tens of euros per shipment. When ordering from abroad, we’re talking about savings of €50–100 per shipment. On top of that, we save a lot of time because placing the order itself is so quick.”
For Inveco, the most important things in logistics are communication and smooth deliveries. Kankaanpää praises Kuormat.com’s customer service.
“You reply really fast and we get everything sorted really quickly. You take ownership of things right away and move them forward on your own initiative. Not a single customer has said there’s been any problem with the shipments.”
Inveco gives Kuormat.com good marks for the quality of its customer service, the ease of use of the service and its prices. Kuormat.com is proud to keep supporting Inveco’s smooth and affordable logistics!